About LuckyBox

All movement of value happens on the TRON blockchain in USDT (TRC-20). On registration, a unique TRC-20 deposit address is automatically derived for each member. USDT you send is credited to your balance as soon as the block confirms, usually within 1–2 minutes.

Every transaction can be verified by the member directly on public block explorers such as tronscan.org. The source of truth is not the Company's internal ledger but the transaction recorded on-chain.

Other networks (ERC-20, BEP-20, Solana) and any asset other than USDT cannot be recovered if sent. Only USDT on the TRON network is supported for deposits.

Live casino and slot games run on USD-denominated major providers. Game outcomes are determined by the provider's servers — the Company does not modify them.

If a bet is not processed correctly due to a network disconnection or system error, the correction follows the game provider's round log rather than the Company's internal records.

LuckyBox serves Vietnam, Thailand, Korea, and English-speaking markets on equal footing. The language switcher in the site header switches between the four languages instantly, and marketing content as well as legal and policy documents are provided in each language at equal quality.

Where online gambling is prohibited under the law of the member's country of residence, registration and use are restricted. The member is responsible for verifying their country's law.

Login is offered via email magic link and Google sign-in. Members who want stronger protection can enable TOTP two-factor authentication using Google Authenticator or any compatible app.

The Company does not store passwords. All communication is HTTPS / TLS, and external traffic is filtered through Cloudflare before reaching the origin server. No KYC procedure is performed; aside from the email address, no personal information is collected.

Gambling is entertainment, not an investment. Please play within what you can afford to lose.

The site offers tools for self-imposed limits, cooling-off, self-exclusion, and a self-assessment checklist for gambling dependence. Market-specific information about external support organizations is collected on the Responsible Gambling page.

Withdrawals are dispatched by an automated system as soon as they are requested. The per-request limit increases with VIP tier, and a cooldown applies immediately after a withdrawal during which additional withdrawals may be restricted.

Where the Company suspects money laundering, multi-accounting, or bonus abuse, withdrawals may be held or rejected. Assets sent on a network other than TRC-20 cannot be recovered, so please use only USDT on the TRON network.

Comp accrual, VIP tiers, and referral rewards are all calculated automatically from public formulas. Operators do not apply discretionary adjustments, and there is no hidden tier.

Tie rounds (wager equals win) are excluded from cumulative wagering and comp accrual. This is to prevent abuse patterns that simply repeat bets to harvest comp.

Comp and referral rewards can be converted to your USDT balance at any time. Referral rewards are exempt from rollover and are immediately withdrawable on conversion.

The exact accrual rates and formulas are visible on the VIP, Comp, and Referral pages.

For questions, account issues, or refund requests, please submit a ticket via in-site 1:1 support. For deposit-related questions, please include the transaction ID (txid); for game-related questions, please include the round number — it lets us help you faster.

Public channels for announcements: https://t.me/luckybox7me and https://x.com/luckybox7me. Email inquiries: [email protected].